This privacy policy is applicable to all the users who use ‘Starr Group Pty Ltd’ products (RentAAA,
Starr365.com, Starr365, Mech365, Manager365, Staff365, Starr GEO, Starr PRO, Link365) directly or
indirectly.
1. We respect your privacy
1.1 Starr Group Pty Ltd respects your right to privacy and is committed to safeguarding the privacy
of our customers and website visitors. We adhere to the Australian Privacy Principles contained in
the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
1.2 "Personal information" is information we hold which is identifiable as being about you.
2. Collection of personal information
2.1 Starr Group Pty Ltd will, from time to time, receive and store personal information you enter
onto our website (starr365.com) or mobile apps (Link365 / Starr PRO / Starr GEO), provided to us
directly or given to us in other forms.
2.2 Personal Data means information that can be associated with an identified or identifiable
person. “Personal Data” can include name, postal address (including billing and shipping addresses),
telephone number, email address, payment card number, other financial account information, account
number, date of birth, and government-issued credentials (e.g., driver’s licence number, national
ID, Visa or passport).
2.3 You may provide basic information such as your name, phone number, address and email address to
enable us to send information, provide updates and process your product or service order. We may
collect additional information at other times, including but not limited to, when you provide
feedback, when you provide information about your personal or business affairs, change your content
or email preference, respond to surveys and/or promotions, provide financial or credit card
information, or communicate with our customer support.
2.4 Additionally, we may also collect any other information you provide while interacting with us
directly or through our website and mobile applications.
3. Sensitive Information
3.1 Sensitive information is defined in the Privacy Act to include information or opinion about such
things as an individual's racial or ethnic origin, political opinions, membership of a political
association, religious or philosophical beliefs, membership of a trade union or other professional
body, criminal record or health information. Sensitive information will be used by us only:
For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose
With your consent; or where required or authorized by law.
4. Use of your personal information
4.1 .Starr Group Pty Ltd may use personal information collected from you to provide you with
information, updates and our services. We may also make you aware of new and additional products,
services and opportunities available to you. We may use your personal information to improve our
products and services and better understand your needs.
4.2 Starr Group Pty Ltd may contact you by a variety of measures including, but not limited to
telephone, email, sms, mobile app notification or mail.
4.3 Starr Group Pty Ltd will share stored information with other linked service providers.
5. Disclosure of your personal information
5.1 We may disclose your personal information to any of our employees, officers, insurers,
professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the
purposes set out in this Policy. Personal information is only supplied to a third party when it is
required for the delivery of a service.
5.2 We may from time to time need to disclose personal information to comply with a legal
requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal
proceeding or in response to a law enforcement agency request.
5.3 We may also use your personal information to protect the copyright, trademarks, legal rights,
property or safety of Starr Group Pty Ltd, starr365.com, its customers or third parties.
5.4 Information that we collect may from time to time be stored, processed in or transferred between
our servers located in different locations.
5.5 If there is a change of control in our business or a sale or transfer of business assets, we
reserve the right to transfer to the extent permissible at law our user databases, together with any
personal information and non-personal information contained in those databases. This information may
be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek
to only disclose information in good faith and where required by any of the above circumstances.
5.6 By providing us with personal information, you consent to the terms of this Privacy Policy and
the types of disclosure covered by this Policy. Where we disclose your personal information to third
parties, we will request that the third party follow this Policy regarding handling your personal
information.
6. Security of your personal information
6.1 We do not rent, sell, or share Personal Information about you with other people or
non-affiliated companies except to provide products or services you’ve requested, when we have your
permission, or under the following circumstances:
(i) as may be necessary to perform internal analyses and business functions
(ii) as part of a business transfer; or
(iii) when required by law or permitted to protect our rights, property, or safety.
6.2 Starr Group Pty Ltd is committed to ensuring that the information you provide to us is secure.
In order to prevent unauthorised access or disclosure, we have put in place suitable physical,
electronic and managerial procedures to safeguard and secure information and protect it from misuse,
interference, loss and unauthorised access, modification and disclosure.
6.3 The transmission and exchange of information is carried out at your own risk. Neither us nor any
other service provider guarantee the security of any information that you transmit to us. Although
we take measures to safeguard against unauthorized disclosures of information, we cannot assure you
that personal information that we collect will not be disclosed in a manner that is inconsistent
with this Privacy Policy. You are solely responsible for your data. Starr Group Pty Ltd, associated
service providers or any other user is not responsible for any such incident.
7. Access to your personal information
7.1 You may request details of personal information that we hold about you in accordance with the
provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the
provision of information. If you would like a copy of the information, which we hold about you or
believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or
misleading, please email us at [email protected].
7.2 We reserve the right to refuse to provide you with information that we hold about you, in
certain circumstances set out in the Privacy Act.
8. Maintaining the Quality of your Personal Information
8.1 It is important to us that your Personal Information is up to date. We will take reasonable
steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find
that the information we have is not up to date or is inaccurate, please advise us as soon as
practicable so we can update our records and ensure we can continue to provide quality services to
you.
9. Complaints about privacy
9.1 If you have any complaints about our privacy practices, please feel free to send in details of
your complaints to [email protected]. We take complaints very seriously and will respond shortly
after receiving written notice of your complaint.
10. Changes to Privacy Policy
10.1 Please be aware that we may change this Privacy Policy in the future. We may modify this Policy
at any time, in our sole discretion and all modifications will be effective immediately upon our
posting of the modifications on our website or notice board. Please check back from time to time to
review our Privacy Policy. We will notify you through your registered email regarding the change in
the policy.
11. Website
11.1 When you visit our website, starr365.com or mobile app (Starr GEO / Starr PRO / Link365), we
may collect certain information such as browser type, operating system, website visited immediately
before coming to our site, etc. This information is used in an aggregated manner to analyse how
people use our site, such that we can improve our service.
11.2 Cookies We may from time to time use cookies on our website. Cookies are very small files which
a website uses to identify you when you come back to the site and to store details about your use of
the site. Cookies are not malicious programs that access or damage your computer. Most web browsers
automatically accept cookies but you can choose to reject cookies by changing your browser settings.
However, this may prevent you from taking full advantage of our website. Our website may from time
to time use cookies to analyses website traffic and help us provide a better website visitor
experience.
11.3 Our site may from time to time have links to other websites not owned or controlled by us.
These links are meant for your convenience only. Links to third party websites do not constitute
sponsorship or endorsement or approval of these websites. Please be aware that Starr Group Pty Ltd
is not responsible for the privacy practises of other such websites. We encourage our users to be
aware, when they leave our website, to read the privacy statements of each and every website that
collects personal identifiable information.