RentAAA Wallet Policy (For Buyers)

  • RentAAA Wallet Policy

Rentaaa Buyer Sign-Up Agreement (Australia)


Effective Date: 19th May 2025

Welcome to Rentaaa Wallet. By creating an account, you (“Buyer”, “you” or “your”) agree to the terms outlined in this Buyer Sign-Up Agreement, governed by Australian law. Please read carefully.

  • 1. Account Registration
    • 1.1 Be at least 18 years old.
    • 1.2 Reside in Australia.
    • 1.3 Provide accurate, complete, and current information.

  • You are responsible for keeping your account details up to date at all times.

  • 2. Use of Information

  • By signing up, you authorise Rentaaa to collect and use your personal and payment information to:

  • 2.1 Create and manage your digital wallet.
  • 2.2 Process payments via Direct Debit, PayTo, PayID, or other supported methods.
  • 2.3 Provide support and comply with legal obligations.
  • 2.4 Improve Rentaaa services through analytics and feedback.

  • Your information is handled in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy.

  • 3. Disclosure of Information

  • You agree that Rentaaa may share your information with:

  • 3.1 Payment processors and gateways.
  • 3.2 Third-party service providers supporting Rentaaa operations.
  • 3.3 Regulatory or government authorities when required by law.
  • 4. Data Privacy and Security

  • We use industry-standard security measures including encryption and secure data storage. You have the right to access and correct your data and to lodge complaints under our Privacy Policy.

  • 5. Consumer Guarantees

  • Nothing in this agreement limits your rights under the Australian Consumer Law (ACL). You are entitled to services delivered with due care and fit for their intended purpose.

  • 6. Acceptable Use

  • You must not use Rentaaa Wallet for unlawful or fraudulent purposes. We may suspend or terminate your account if we detect misuse or non-compliance.

  • 7. Amendments to This Agreement

  • We may update these terms from time to time. You will be notified via email or within the platform. Continued use of the wallet after notice means you accept the changes.

  • 8. Governing Law

  • This agreement is governed by the laws of the Commonwealth of Australia and the State of New South Wales.

  • Any disputes arising under this agreement will be subject to the exclusive jurisdiction of the courts of New South Wales.

  • 9. Authorisation to Use Alternate Payment Methods

  • If your default payment method fails, you authorise Rentaaa to charge any other payment method linked to your account (e.g. Direct Debit, PayTo, PayID). You must ensure all linked payment methods are valid and funded.

  • 10. Removing a Payment Method

  • You may request to remove an attached payment method by:

  • 10.1 If you have access to your registered email: Email [email protected] from the same registered email address, clearly stating the payment method to be removed and a valid contact number.
  • 10.2 If you no longer have access to your registered email: Email us from your new address with:
    • Details of the payment method to be removed.
    • A note explaining loss of email access.
    • A valid contact phone number.

  • Our team will contact you for verification before removal. This process may take up to 7 business days.

  • 11. Fees Applicable

  • Each transaction through Rentaaa Wallet incurs a transaction fee. Please contact your service provider (merchant) for specific fee details.

  • A dishonour fee (up to AUD 11) applies to failed or returned payments.

  • If you have a separate agreement with your seller regarding dishonour fees, that agreement will apply instead.

  • 12. Liability for Processor or Gateway Fees

  • If any of your actions cause fees or penalties to be charged by a payment processor, gateway, or financial institution:

  • 12.1 You are fully responsible for those fees, and
  • 12.2 You authorise Rentaaa to recover the amount by charging your wallet or issuing an invoice.
  • 12. Contact Details

  • You must provide a valid contact phone number when submitting service or removal requests.

  • For assistance, contact: [email protected]

  • 13. Agreement Acceptance

  • By clicking “Sign Up” or using the Rentaaa Wallet, you confirm that:

  • 13.1 You have read, understood, and agree to this Buyer Sign-Up Agreement, and
  • 13.2 You authorise Rentaaa to act as outlined above.